Homepage platformOS Logo

Setting Up a User's Instance Permissions

Last edit: Jan 29, 2021

This guide will help you give Instance permissions to users of the Partner Portal. Permissions include:

  • Being allowed to create new Instances
  • Having read, write, or write and deploy access to different Instances


To be able to set up Instance permissions for users on the Partner Portal, you have to have access to the Partner Portal, and the users you would like to give permissions to.


Setting up Instance permissions is a two-step process:

Step 1: Grant permission to create new Instances

Log in to the Partner Portal. In the list of users, select the user by clicking on its email address.

On the selected user's page, click on Manage permissions, then select the Manage Instances tab. If the user doesn't have permission to create new Instances, you can grant permission by clicking on Grant under Grant permission to create new Instances.

If the user has permission to create new Instances, you can revoke this permission, by clicking on Revoke under Revoke permission to create new Instances.

Step 2: Grant permissions to access Instances

To grant permissions to access Instances, select access level (Read, Write, or Write and deploy):

  • Read: The user can display the Instance, but can't modify it.
  • Write: The user can display and modify the Instance, but can't deploy. E.g. the user can change configuration, but can't make changes in the codebase and deploy them.
  • Write and deploy: The user can display, modify, and deploy to the Instance.

Select the Instances you would like to give the user access to by checking their checkboxes in the drop-down menu.

Once you've selected the permissions, click on Submit.

You can check the user's permissions anytime under This user has access to following instances on the Instances tab.


Granting permissions to Partners and Instances are completely separate: If you grant permissions to an Instance, the user won't automatically get access to the Partner of that Instance. You have to set this up separately as explained in the tutorial linked below.

Next steps

Congratulations! You have set up a user's Instance permissions on the Partner Portal. Now, you may want to set up Partner permissions.

Contribute to this page

Github Icon


We are always happy to help with any questions you may have.

contact us