Home platformOS Logo

FINISHED - Community Site Planning

Last edit: Aug 13, 2020

Date

April 2020

Goal

We are in the first stage of the design thinking process. We want to gain an empathetic understanding of our users’ needs for the pOS community site through user research.

Method

During this step we conducted semi-structured preliminary interviews focused on stories about user needs. We focused on this because the user experience is primarily influenced by the user's goals and the situation of use (context) and then any parameters of the system.

Results

In the interviews, we wanted to understand user needs and problems to solve, and based on that the following goals emerged:

  • A Community site helps get things done.
  • A Community site connects pOS community members.
  • A Community site shows ways to let community members express themselves and encourages them to contribute back to the community. For example, celebrate active community members, share success stories, provide loyalty rewards.
  • A Community site supports knowledge sharing related to pOS technology.
  • A Community site helps partner companies to connect with people, to learn, and to solve problems.

Contribute to this page

Github Icon

Questions?

We are always happy to help with any questions you may have.

contact us