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Setting Up a Production Domain Hosted on platformOS

Last edit: Apr 10, 2020

This guide will help you set up a production domain. The production domain is the domain of your production Instance, your live site available to visitors.


To be able to set up a production domain on the Partner Portal, you have to Create the Domain as a DNS Zone first.


We are continuously improving the UX of this functionality, trying to make it as user-friendly as possible. Some changes may apply.


Step 1: Reconfigure your domain

Your domain configuration will be hosted in the DNS Zone and can be managed either through the Partner Portal or through the PP API.

You have to reconfigure your domain in your current domain provider. Change Name Servers to the addresses provided on the View page.

Reparking NameServers

Please refer to your DNS provider's documentation for more information.

It can take a few minutes for the changes to propagate. You can optionally click on the diagnostics link and check if the change has been propagated to the Cloudflare DNS system.
Please note that diagnostics are only for informational purpose and might help diagnose problems. DNS propagation might take up to 24h in the worst case scenario. Usually, it's not longer than 1 hour.

The page will refresh automatically every few minutes. If not, you can force the page to reload by clicking on the I have changed Name Servers button.

If propagation went well, you will see message that your domain is ready. You Instance should be accessible from the domain you just set up from now on.

Next steps

You can add DNS records to your domain now.

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